Charlotte, NC 28278

Commercial Hardscape Installation: Charlotte Premium Outlets Shake Shack

lapis patios commercial charlotte hardscape

Project Overview

Lapis Patios installed a commercial paver patio for Shake Shack’s outdoor dining area at Charlotte Premium Outlets. The challenge: deliver quality hardscaping at a busy mall entrance without disrupting constant shopper traffic. Shake Shack needed more than a basic concrete slab—they wanted a space with enough curb appeal to turn passersby into customers.

Our Approach

We took ownership of execution logistics and coordination while the client’s architects handled design specifications. We built our project plan around four critical priorities:

  1. Subcontractor coordination: We scheduled our work around concrete curing times, utility installations, and other subcontractors to avoid workflow bottlenecks that would delay the restaurant’s opening
  2. Public safety management: Our team continuously monitored pedestrian traffic patterns and adjusted material staging and equipment operation accordingly
  3. Noise mitigation: We scheduled loud operations during lower-traffic periods to minimize disruption to shoppers
  4. Drainage adaptation: We adjusted paver pitch to work within the constraints of the existing commercial infrastructure

What We Delivered

crew working on hardscape prep

Lapis Patios removed the existing landscaping and installed a commercial-grade paver patio designed for heavy restaurant use. We selected materials and installation methods that prioritized the durability and maintenance requirements appropriate for a high-volume dining environment.

commercial paver patio installation charlotte outlet mall

The most demanding aspect wasn’t technical complexity—it was maintaining a clean, safe worksite in an active shopping environment. Every material delivery, every piece of equipment, every phase of the project required our crew to account for steady pedestrian traffic just feet away from the work zone.

Our team successfully navigated these constraints without a single safety incident or customer complaint while delivering ahead of schedule.

Results

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Timeline: Completed installation ahead of schedule with no weather delays
Client feedback: Impressed by both quality and speed of our completion
Outcome: Space successfully transitioned from pass-through landscaping to destination dining area

The finished patio gave Shake Shack the curb appeal they needed to support their business model. What was previously an unnoticed patch of greenery became a branded outdoor experience designed to convert mall traffic into restaurant customers.

For commercial property managers and restaurant owners in the Charlotte area, this project demonstrates Lapis Patios’ ability to execute commercial work under operational constraints most residential contractors never encounter: maintaining quality standards while working in active public spaces with zero tolerance for safety incidents or disruptions.


Project Type: Commercial hardscape installation
Services Provided: Landscape removal, commercial paver patio installation, drainage coordination
Timeline: Completed in days, ahead of opening deadline

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